Your local government can help respond to common issues in your community. Some issues can be resolved promptly, while others help inform agencies for future actions. When emailing agencies, please copy us at [email protected].

Not sure where to report? Check out City of San José — Report Issues, or ask us any questions.

Streets & Sidewalks

- Caltrans — Customer Service Request
- City of San José Department of Transportation — Maintenance Request Form; [email protected]; [email protected]
- San Jose 311
- City of San José Department of Transportation — Maintenance Request Form; (408) 794-1900
- City of San José Department of Transportation — Maintenance Request Form; [email protected]; (408) 794-1901
- San Jose 311 - Other Issues
- City of San José Department of Transportation — Maintenance Request Form; [email protected]; (408) 794-1901
- City of San José Department of Transportation — Maintenance Request Form
  - Stripings: [email protected]; [email protected]
  - New signage: (408) 535-3850; [email protected]
  - Missing or damaged signage: (408) 794-1900
- San Jose 311 - Streetlight Outage; (408) 794-1903
- City of San José Department of Transportation — Streetlights Team; (408) 277-8956
- San José Department of Transportation — Signals Team; (408) 794-1900
- San José Department of Transportation — Signals Team; [email protected]; (408) 975-3700
- San José Department of Transportation — Trees and Sidewalks Team; [email protected] (408) 794-1901

Police & Fire

- San José Police Department — (408) 277-8900
- San José Police Department — 911; (408) 277-8911
- Report to your water provider
- San José Fire Department — (408) 277-8956
- San José Police Department — Report Crimes / Incidents Online

Encampments

- Access & Submit a Request — Valley Water
- Customer Service Request — Caltrans
- Report to VTA
- Union Pacific Railroad (888-877-7267) or Caltrain (800-660-4287)
- City of San José — BeautifySJ
- City of San José — BeautifySJ; SanJose 311

Vehicle & Transit

- Union Pacific Railroad (888-877-7267) or Caltrain (800-660-4287)
- San José Police Department — Traffic Enforcement Request
- San José Police Department, Non-emergency Number — (408) 277-8900
- San Jose 311 — Vehicle Concerns - Issue with how/where a vehicle is parked
- San Jose 311 — Vehicle Concerns - Poor condition
- Unattached trailer reports will only be used for data purposes.
- San Jose 311 — Vehicle Concerns - Issue with how/where a vehicle is parked
- Report will only be used for data purposes.
- No option available to report registration expired over 6 months. Learn more about enforcement in our OLIVE Program.

Blight & Code Violations

- City of San José — Code Enforcement Service Request Form
- City of San José — BeautifySJ; [email protected]; (408) 793-5510
- San José Police Department — (408) 277-8900
- San Jose 311 — Illegal Dumping; (408) 535-3500
- County Roads and Airports Department; (408) 494-2750
- Report to VTA
- San Jose 311 — Graffiti
- Report to USPS
- City of San José — Code Enforcement Service Request Form
- City of San José Department of Transportation — (408) 794-1900; (408) 794-1907