Report Issues
How To Report
Your local government can help respond to common issues in your community. Some issues can be resolved promptly, while others help inform agencies for future actions.
Search By Topic
Click Your Issue
Contact Appropriate People
Don’t see your issue? Contact us at [email protected].
Quick Links
Street Lights and Signals
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City of San José Department of Transportation — Maintenance Request Form
Stripings: [email protected]; [email protected]
New signage: (408) 535-3850; [email protected]
Missing or damaged signage: (408) 794-1900
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San Jose 311 - Streetlight Outage; (408) 794-1903
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San José Department of Transportation — Signals Team; (408) 794-1900
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San José Department of Transportation — Signals Team; [email protected]; (408) 975-3700
Street Conditions and Sidewalks
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Santa Clara County Department of Roads and Airports
(408) 573-2400
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City of San José Environmental Services Department — Integrated Waste Management Division:
(408) 975-2550
Provide as much specific information as possible, such as photos, dates, addresses, intersections.
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Caltrans — Customer Service Request
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City of San José Department of Transportation:
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City of San José Department of Transportation
(408) 794-1901
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San Jose 311 — Other Issues
City of San José Department of Transportation:
(408) 794-1901
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City San José Department of Transportation — Trees and Sidewalks Team:
(408) 794-1901
For general tree questions or concerns, visit https://www.sanjoseca.gov/your-government/departments-offices/transportation/forestry
Crimes and Fire
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San José Police Department — (408) 277-8900
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San José Police Department — 911; (408) 277-8911
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Report to your water provider
San José Fire Department — (408) 277-8956
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San José Police Department — Report Crimes / Incidents Online
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San José Police Department Permits Unit: (408) 277-4452
Santa Clara County Department of Environmental Health:
(408) 918-3400
Encampments
Vehicle and Transit
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Union Pacific Railroad (888-877-7267) or Caltrain (800-660-4287)
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San José Police Department, Non-emergency Number — (408) 277-8900
San Jose 311 — Vehicle Concerns > Issue with how/where a vehicle is parked
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Unattached trailer reports will only be used for data purposes.
Learn more about what qualifies for abatement at Vehicle Abatement.
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San Jose 311 — Vehicle Concerns > Issue with how/where a vehicle is parked
Report will only be used for data purposes.
No option available to report registration expired over 6 months.
Learn more about enforcement in our OLIVE Program. If a location is a hotspot for lived-in or oversized vehicles, it can be added to this program for targeted enforcement.
Blight and Code Violations
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City of San José — Parks Concerns Report Form; [email protected]; (408) 793-5510
Examples: Weeds, equipment/repairs, trees, graffiti, vandalism, drinking, unpermitted parties
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In-progress: San José Police Department — (408) 277-8900
In streets, sidewalks, or City parks: San Jose 311 — Illegal Dumping; (408) 535-3500
In expressways, airports, or County land (includes graffiti issues): County Roads and Airports Department; (408) 494-2750
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On bus or bus or light rail stops or sign: Report to VTA
On City property: San Jose 311 — Graffiti
On USPS mailboxes: Report to USPS
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Trees: Contact Planning, Building and Code Enforcement at 408-535-3555 or by email at [email protected]
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City of San José Department of Transportation — (408) 794-1900; (408) 794-1907
Utilities
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Valley Water — Find Your Retailer Map
San Jose Water Company: (408) 279-7900
San José Municipal Water System: (408) 535-3500
Great Oaks Water Company: (408) 227-9540
Find Your Water District Representative
Learn about the Valley Water Board of Directors
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City of San José — Utility Services Lookup
Yard trimmings and street sweeping — GreenWaste Recovery: (408) 283-4800
Recycling and junk pick-up — California Waste Solutions: (408) 213-7800
Garbage collection — Garden City Sanitation: (408) 988-4500
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District 10 FAQs
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As of May 2026, USPS expects the post office to re-open by spring 2027.
For any further questions, contact Congressmember Jimmy Panetta’s office at [email protected].
To find nearby locations and drop boxes, visit https://tools.usps.com/locations/.